faq's

Shipping

Processing time > The time we need to prepare an order for shipping varies. For details, see individual items or email allgoose at wecare@allgoose.com
Estimated shipping times
Canada: 2-8 business days
North America: 10-14 business days
Europe: 3-4 weeks
Australia, New Zealand and Oceania: 2-3 weeks
Asia Pacific: 15-22 business days
Latin America and the Caribbean: 12-15 business days
We'll do our best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Since we are based in Canada, we primarily ship through Canada Post and UPS in order to serve you guys best! Shipping times are an estimate only and are calculated from the time they leave our warehouse. Please allow additional time for the processing of your order at our warehouse.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.

 

Pre-Orders

Any "PRE-ORDER" items are subject to estimated wait and processing times and these times are available in the item details of the "PRE-ORDER" products. If you run into any problems during the order process or in receiving your order please don't hesitate to contact us via the support tab or by emailing us at wecare@allgoose.com

Returns & exchanges

We don't accept returns or cancellations. Should you wish to exchange for a different size, please email us at wecare@allgoose.com

But please contact us if you have any problems with your order.